This course is designed to develop your English communication skills for use in the global travel and tourism industry. Through practical lessons and real-life scenarios, you’ll learn industry-specific vocabulary and expressions used in airports, hotels, restaurants, and tour operations. Topics include customer service communication, cultural sensitivity, crisis management, sustainable tourism, and marketing in tourism. By the end of the course, you’ll be able to communicate confidently and professionally in a wide range of travel and tourism contexts, culminating in a final project where you present your own travel package or tour.