This course is designed to help professionals enhance their customer service skills by understanding and navigating cultural differences in global interactions. Participants will explore key concepts such as cultural dimensions, communication styles, and etiquette, and learn how these factors influence customer expectations and service delivery. The course also covers essential topics like conflict management, problem resolution, and digital communication across cultures. By building cultural competence, participants will be better equipped to effectively communicate, manage customer expectations, and provide exceptional service to clients worldwide.