Retail Sales and Service Certificate
This course is designed to provide students with the essential skills and knowledge for success in the retail industry. Covering a broad range of topics, from customer service excellence and sales techniques to inventory management and visual merchandising, this course prepares students for a variety of retail roles. Key areas include effective communication, conflict resolution, handling payments, and maintaining health and safety standards. With practical insights into advanced sales strategies and industry ethics, students will be well-equipped for a rewarding career in retail, fostering both personal growth and professional development.